Why do I show as N/A on the Cymru Football App?

Modified on Tue, 6 Feb at 2:20 PM

If a player/coach is showing as N/A on the Cymru Football App, this will be down to their privacy settings. All junior players by default will be down as N/A. This also applies for any adult player/coach created new on the system. 


Club COMET users have the ability to update this on behalf of a player/coach.


A guide on how to do this, can be found here - https://cometsupport.faw.cymru/advice-all-registrations/amending-privacy-settings-app-registered-persons/


Alternatively, please raise a help ticket and we will also be able to amend where necessary.


Please note, for a player U16, parental permission is required for this request. If you are a parent, please raise a ticket with the details of your child, and we will be able to action this for you. 





Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article