How to set up 2 Factor Authentication for COMET

The following guide explains how to set up 2 Factor Authentication for your COMET account.  

Preparation

You will first need to download one of 3 Authenticator apps in order to set this up. We highly recommend Microsoft Authenticator, but if you can't download this, then either of the other two will do.

1. Microsoft Authenticator

2. Google Authenticator

3. Free OTP

Logging in

When you attempt to login to COMET after June 16th 2025, you will be met with the following page.

(Do not scan the exact QR code in the example image below - you will have your own unique QR code).

You will then need to open the Authenticator app and scan the QR code (do not scan the exact one in the example image above - you will have your own unique QR code). Please note, you cannot just use your phone camera for this, you must do this through the authenticator app.  

This will then provide you with a one-time code. 

You can then use this one-time code and input it. You can then choose the device name (EG: Phone)

You should then be able to login to COMET. 

Future Logins

If you log out (or get timed out) of COMET, you will be required to input a new OTP. These are generated on the app every 30 seconds, so you will need to ensure this is accurate when inputting to COMET. Please ensure to use the same device and app to ensure there are no issues. 

Setting up 2FA on a phone

Please see the video below if to set up the 2 factor authentication on a mobile device.