How to search for a COMET User account and add a new profile

Modified on Fri, 14 Mar at 2:48 PM

The following guide explains how to search for an existing user account on COMET and if necessary, add a new profile.

Searching for the profile

1. Press 'Administration'

2. Press 'Search Users'

3. Search for relevant fields

Often, if you are trying to create a user but get an error message, it might be because the email is already in use. If this is the case, just copy and paste the email address in, and it should provide the existing profile.

Once you have filled them in, press 'search'

4. Click on relevant profile

This will now provide you with matching profiles. If there are no results here, the details you have used do not match an existing profile.

Adding a new profile to the existing user account

1. Adding an additional profile

If you need to add a new profile (EG: a Referee that already has a club user account), you would just need to select '+ Add Profile'

2. Select Organisation Type and Organisation

If this is for a league/area, you will need to select 'association'

If this is for a club, you will need to select 'club'

You can then search for the relevant club/team/league/area.

3. Select user role

If this is for a role such as competition manager, or referee, then this will need to be linked to a person profile.